Airlines
A Smooth Experience With The American Airlines Call Centre
While American Airlines has lots of improvement areas, I'm a fan of how easy it is to book and change awards over the phone.
Best Uses of Cathay Pacific Asia Miles
The value of Asia Miles has increased a lot mainly due to Cathay Pacific restricting award availability to partners – here are some good uses.
Best Uses of Air Canada Aeroplan Miles
Air Canada's Aeroplan miles are some of the most versatile out there, due to their extensive partner portfolio and generous routing rules.
Best Uses Of American Airlines AAdvantage Miles
American Airlines AAdvantage miles are some of the most lucrative miles for premium travel. Here are some of the ways I like using them.
Best Uses Of Avios (British Airways, Qatar, Finnair, Iberia)
The Avios loyalty currency is shared between 6 major airlines, and you can use it for redemptions on 35 carriers. Here are some best uses.
The Award For The World’s Worst Major Airline IT Goes To…
I've seen some bad airline IT in my time, and feel like as an industry we can do better with our UI. However, this airline takes the cake.
Cathay’s New Membership Changes: Easier Progression, Diluted Benefits
Cathay Pacific announced new membership changes in 2025, which involve easier progression with rollover points, though benefits are diluted.
Review: Cathay Pacific New 777 Premium Economy (HKG-LHR)
A review of Cathay Pacific's new premium economy class product onboard their 777 from Hong Kong to London, which they introduced in 2025.
Review: Cathay Pacific 777 Regional Business Class (ICN-HKG)
A review of Cathay Pacific's (non-refreshed) regional 777 business class on the short flight from Seoul Incheon to Hong Kong.
Review: ZIPAIR 787 “ZIP Full-Flat” Business Class (NRT-ICN)
A review of ZIPAIR's "ZIP Full-Flat" product, which is essentially a business-class style lie-flat seat with ultra low-cost carrier service.
British Airways’ New 787 Premium Economy: Looks Awesome!
British Airways' new premium economy seats look a further step up from what they currently have. I can't wait to try this new product.
Greater Bay Airlines Introduces “Premium” Class On 737 MAX
Hong Kong-based Greater Bay Airlines is introducing a premium cabin, including complimentary meals and WiFi, and a spacious 20" recliner seat.
Review: Cathay Pacific 777 Economy Class (HKG-HND)
A review of Cathay Pacific's economy class from Hong Kong to Tokyo Haneda onboard one of their high-density regional 777s.
Review: Norse Atlantic 787 Premium Class (LGW-JFK)
A review of Norse Atlantic's 787 Premium from London to New York, which offers a low-cost premium product on this busy transatlantic route.
Review: Cathay Pacific 777 Aria Suite Business Class (LHR-HKG)
A review of Cathay Pacific's new flagship 777 Aria Suite business class, which the airline is introducing on their upcoming longhaul fleet.
Review: JetBlue A321neo Mint Suite (JFK-LHR)
A review of JetBlue's Mint Suite, the newest player in the quintessential transatlantic business class market.
Review: British Airways A320neo New Club Europe (AMS-LHR)
British Airways introduced some new shorthaul seats in 2024, and I had the chance to try this product on a recent flight. Here's my review.
Cathay Pacific’s Overcrowded Lounge Shower Situation
Cathay Pacific is known for their amazing lounges at Hong Kong Airport. Well, there's a recent issue with how long it takes to get a shower.
Cathay Pacific’s Swanky, Non-Revolutionary New 777 Premium Economy
I flew Cathay Pacific's new premium economy onboard their 777s, and found the seat to be good, though not revolutionary.
Review: Air France Amelia A319 Business Class (CDG-AMS)
A review of Air France's shorthaul business class, where my flight was last-minute swapped to be operated by their subsidiary Amelia.