Review: Chase Sapphire Lounge Hong Kong (HKG)

In October 2022, Chase Bank opened a lounge in Hong Kong, open to Chase Sapphire Reserve cardholders, as well as Priority Pass and LoungeKey members. This was great news for those flying out of Hong Kong, as the previous Priority Pass lounges (all Plaza Premium lounges) were massively overcrowded.

I had the chance to check out this lounge in August 2023 when departing out of Hong Kong Airport. Here’s a review of the lounge, including their seating areas, a-la-carte and buffet dining, and other facilities.

Chase Sapphire Lounge Hong Kong Access and Opening Hours

The Chase Sapphire Lounge Hong Kong is open from 6 AM – 12 AM daily, and accessible to:

• Chase Sapphire Reserve cardholders
• LoungeKey members
• Priority Pass cardholders

No airlines invite their premium passengers or status holders to use this lounge. I visited with my Priority Pass membership, which I get from owning an AmEx Gold card (which gives four free Priority Pass lounge passes a year, one of which I used on this lounge – entry would’ve been £24 (HK$240) otherwise, which I still would’ve found worth it in some cases).

Chase Sapphire Lounge Hong Kong Location

The Chase Sapphire Lounge is located in within the lounge complex by gate 40, along with the (currently closed) Emirates lounge, Plaza Premium lounge, and United Club.

Escalators to Chase Sapphire Lounge Hong Kong

After going up a set of escalators, you’ll directly find the entrance to the lounge. There wasn’t much of a wait to enter the lounge, and I was just invited to scan my Priority Pass card.

Chase Sapphire Lounge Hong Kong Entrance

You’ll find a separate entrance on the other side of the lounge, though this wasn’t open throughout my stay – I’m not sure if it ever is, given that it just leads to one of the lounge’s back rooms (which I’ll talk about below).

Chase Sapphire Lounge Hong Kong Non-Entrance

Chase Sapphire Lounge Hong Kong Seating and Atmosphere

This lounge opened recently, and still featured quite fresh furniture. Upon turning left there was an outer sitting area with some booth seating, as well as a few larger tables.

Chase Sapphire Lounge Hong Kong Entrance Area

If you went through the outer seating area and past the bar, you’d find some “inner” seating areas with lower ceilings, including some comfy recliners.

Chase Sapphire Lounge Hong Kong Relax Area

Further past that area was a work area, with some higher well-lit tables with very easy access to power ports, as well as some individual work cubicles, which I personally would really enjoy if I wanted to just put my head down during a layover.

Chase Sapphire Lounge Hong Kong Work Area

Some of the work cubicles faced outwards with small tables, though I personally would’ve far preferred one of the cubicles with larger tables and a desk lamp – the desk lamp even featured wireless charging capabilities. All of these booths were equipped with 110V universal power ports, which I’d really appreciate.

Chase Sapphire Lounge Hong Kong Cubicle Seating

Meanwhile, on the other side of the lounge (turning right from the entrance) would lead you to a more extensive restaurant-style seating area, with more table seating and bench seating. This area was also where the food spread was located.

Chase Sapphire Lounge Hong Kong Dining Area

I found the lounge quite tastefully designed in general, particularly highlighted by this neon sign (which translates to “Please enjoy [your meal]” from Chinese).

Chase Sapphire Lounge Hong Kong Neon Light Fixture

I originally thought the seating was it, though there’s a hidden area by the back of the lounge. Just head to the restaurant area and follow the signs by the hallway for more seating.

Chase Sapphire Lounge Hong Kong Signage to Inner Room

This was, in my opinion, the most tastefully designed part of the lounge – there were many armchairs, booths for sitting, as well as sofas and loungers. It did seem like they’d typically have a food spread there during busier times based on how the space was set up, though they didn’t have one here during my stay.

Chase Sapphire Lounge Hong Kong Inner Room

As with all “upper floor” lounges at Hong Kong Airport, this lounge had a panoramic, but partially obstructed view of the tarmac.

Chase Sapphire Lounge Hong Kong View of Tarmac

The lounge itself was well-appointed, large, and I particularly enjoyed the variety of seating, from booth seating, to proper desk seating, to restaurant-style seating, and more. I also thought the design of the lounge was great.

Chase Sapphire Lounge Hong Kong Bar

Near the entrance is a bar. I think the bar is open for as long as the lounge is, though I’m not sure.

Chase Sapphire Lounge Hong Kong Bar

Apart from bar seating, this area also featured some low-table seating of its own.

Chase Sapphire Lounge Hong Kong Bar Seating

It was around 7 AM by the time I was at the lounge, so I didn’t indulge myself in a cocktail. However, the cocktails generally looked great – there was a large variety, and the selection looked creative. The bar wasn’t manned at the time so I couldn’t get myself some barista coffee, though it did seem to be on offer.

Chase Sapphire Lounge Hong Kong Drinks Menu

This is a nice addition to the lounge that I’m sure would be really fun later on in the day.

Chase Sapphire Lounge Hong Kong Food and Beverages

The Chase Sapphire Lounge has a small but strong breakfast spread, with a fairly large selection of dim sum, as well as some cold cuts and other items.

Chase Sapphire Lounge Hong Kong Food Spread

There even was a congee station, with a wealth of flavourful condiments I could choose from.

Chase Sapphire Lounge Hong Kong Congee from Congee Station

That’s not it, however – the Chase Sapphire Lounge also features a small a-la-carte menu that you can have delivered to your seat, and this is true wherever you are seated throughout the lounge. Just scan the QR code and pull up the menu, and a made-to-order dish will be delivered to your seat.

Chase Sapphire Lounge Hong Kong QR Code

The selections for the morning I visited were as follows:

• Wonton Noodle Soup
  Fresh noodles, shrimp and pork wonton, chives
• Sapphire Breakfast Sandwich
  Maple sriracha bacon, egg, Swiss cheese on a bao bun
• Eggs Benedict
  Poached eggs, English muffin, hollandaise sauce
• Eggs Florentine
  Poached eggs, English muffin, sauteed spinach, hollandaise sauce
• Chinese Custard Bun

For some reason I was feeling like an eggs benedict (I can count on one hand the number of times I’ve ordered that at a restaurant), and it was very good – the egg was well prepared (if a tad on the underdone side), and the hollandaise was tasty. More so, the meal was delivered less than 5 minutes after I ordered.

Chase Sapphire Lounge Hong Kong Eggs Benedict

This is such a strong showing for a Priority Pass lounge, and I was a big fan of their food options, both from their high-quality food spread to their a-la-carte selection.

Chase Sapphire Lounge Hong Kong Phone Booths

In terms of other amenities, the Chase Sapphire Lounge Hong Kong has a few phone booths, should you need to take a call while visiting the lounge.

Chase Sapphire Lounge Hong Kong Phone Booths

Chase Sapphire Lounge Hong Kong WiFi

While I didn’t run a speed test, WiFi at this lounge was free, fast, and easy to connect to.

Chase Sapphire Lounge Hong Kong Other Facilities

This lounge features bathrooms, but no showers. I’d say that’s the one glaring omission for an otherwise excellent lounge, though I understand that Chase’s target market seems geared more towards those originating from Hong Kong.

Conclusion: Chase Sapphire Lounge Hong Kong

The Chase Sapphire Lounge Hong Kong is a winner, and I can’t wait to visit more of these lounges around the world. A Priority Pass lounge with an a-la-carte food selection is a luxury, and on top of that, I loved the wide range of seating options too. I’m sure I’ll have a blast at the bar on a future visit.

You’ll have to make alternative arrangements if you’re looking for a shower, though otherwise this is a top-notch addition to Hong Kong’s strong lounge portfolio. I’d also reckon this is my favourite lounge I’ve been to which is open for Priority Pass cardholders.

Hong Kong’s airport terminal is generally a very pleasant place to spend some time in, so I’d still think twice if you need to pay HK$240/£24 to access the lounge (which some Priority Pass members may need to do). I’d probably find it worth it if you wanted a space to work for an extended period of time, as well as some a-la-carte food.

What’s your favourite lounge in Hong Kong?